What should be examined first by a utility planning to add personnel in response to changing conditions?

When a utility is planning to add personnel in response to changing conditions, examining the existing workforce reorganization is the first and most critical step. This evaluation helps identify how current staffing can be optimized to meet new demands. By understanding the strengths, weaknesses, and current capabilities of the existing workforce, management can determine if changes in roles, responsibilities, or even shifts in the workforce structure can address the evolving needs without immediate external hiring.

Reorganizing the existing workforce can lead to more efficient use of available resources and potentially reduce costs associated with onboarding new personnel. It also encourages the utilization of the skills and expertise already present in the organization, which can be a strategic advantage. This foundational step ensures that any decision to hire additional personnel is informed and tailored to the specific needs of the organization, creating a well-rounded approach to responding to changing conditions.